← THE COLLECTION
05 / ADDITIONAL & BESPOKE

Because every property —
and every request —
is different.

One request. One point of contact. One carefully managed solution.

THE SERVICE

Beyond the core service.
Still carefully managed.

Some services are delivered directly by our team. Others are carefully coordinated through selected professionals and partners.

We do not believe every possible need can fit inside a service menu. Whenever a request falls within our capabilities, Velarium will do its best to find the most appropriate solution and follow it through for you.

ARRIVAL, STYLING & ATMOSPHERE

Prepared before
the door even opens.

01

Turndown Service

Night-time bed preparation, light room reset, curtains, softened lighting, bedside setup, water and agreed atmosphere.

02

Welcome & Luxury Arrival Setup

Refined or elevated arrival preparation with water, welcome details, selected snacks, styling and atmosphere.

03

Pre-Arrival Villa Styling

Bed styling, towel presentation, flowers, fragrance, lighting, music, living-area presentation and personalised finishing details.

ADDITIONAL SERVICES

Selected support,
carefully managed.

Flower Arrangement Setup & Fresh Flowers
Candles & Scented Details
Deep Cleaning
Emergency Same-Day Cleaning
Post-Event Recovery Cleaning
Professional Disinfection
Specialist Exterior Window Cleaning
Luxury Laundry Service
Mid-Stay Sheet Change
Fridge & Kitchen Restocking
Amenities Restocking
Luxury Toiletries
Welcome Baskets
Pool Cleaning & Pool Check
Light Gardening
Pest Control
Snake & Wildlife Assistance
Minor Paint Touch-Ups
BESPOKE REQUESTS

Your request does not
have to fit inside a menu.

01

If you need it, ask us.

A special dinner, a surprise for a guest, a last-minute need, a professional to find, a particular villa setup, or something for your family or pet.

02

Direct or coordinated

If we can handle it directly, we will. If it requires a specialist, we help coordinate the appropriate professional.

03

One point of contact

One request. One point of contact. One carefully managed solution.

PRIVATE CONSULTATION & PROPERTY VISIT

Tell us how you want your property to feel.

One request. One point of contact. Consider it cared for.

START A PRIVATE CONVERSATION ↗