1. About these terms
These Website Terms govern your use of the Velarium Elite Care website. By accessing the website, you agree to use it lawfully and in a manner that does not interfere with its operation, security or the rights of others.
2. Informational purpose
The website presents Velarium, our philosophy and an overview of our services. Website content is general information only. It does not constitute a binding quotation, guarantee of availability, professional legal advice, or an offer that is automatically accepted through the website.
Specific services, scope, timing, price, access arrangements and other commercial terms are confirmed separately with the client.
3. Enquiries and external communications
WhatsApp and email links are provided for convenience. Selecting them opens an external communication service. Sending an enquiry does not by itself create a service contract or guarantee acceptance of a booking or request.
4. Services and specialist coordination
Services are subject to assessment, availability, agreed scope and applicable requirements. Where a request requires a specialist provider or activity outside Velarium’s direct scope, we may propose or coordinate an appropriate third party where suitable. Any separate third-party service may be subject to its own terms.
5. Intellectual property
Unless otherwise stated, the website’s branding, layout, original text, graphics and other proprietary materials are owned by or licensed to PT VELARIUM ELITE CARE and are protected by applicable intellectual-property laws. They may not be copied, republished, adapted or commercially exploited without prior written permission, except where applicable law permits.
6. Third-party links
The website may contain links to third-party services. We provide these links for convenience and do not control the availability, content, security or privacy practices of those external services.
7. Website availability
We aim to keep the website accurate, secure and available, but we do not promise uninterrupted or error-free access. We may update, suspend or change website content or functionality when reasonably necessary.
8. Responsibility
Nothing in these terms excludes or limits responsibility where exclusion or limitation is prohibited by applicable law. To the extent permitted by law, Velarium is not responsible for losses arising solely from reliance on general website information, third-party services, or circumstances outside our reasonable control.
9. Applicable law
These Website Terms are governed by the laws of the Republic of Indonesia. Any dispute relating specifically to use of this website will be handled in accordance with applicable Indonesian law and competent jurisdiction, without affecting any mandatory rights that cannot lawfully be excluded.
10. Contact
Questions regarding this website may be sent to luxury@velariumelitecare.com.