← THE COLLECTION
01 / LUXURY CLEANING

The foundation of
the care we bring
to your property.

Every villa tells a story of elegance and calm. Our task is to make sure that story continues, guest after guest, without compromise.

THE SERVICE

Impeccable preparation.
Consistently delivered.

Luxury Cleaning is available in two core service levels — Premium Service and Signature Turnover Service — plus ongoing monthly care for villas requiring a consistent Velarium standard.

Every service follows the property’s Private Property Profile. Interior glass and windows are included; multi-storey or hard-to-access exterior glazing remains a specialist service.

SERVICE LEVELS

Choose the level
of preparation.

01

Premium Service

An impeccable turnover held to the Velarium standard. Rigorous, dependable villa preparation between guests, with consistent presentation every time.

02

Signature Turnover

The complete guest-ready experience. Everything in Premium, elevated with amenities restocking, fridge preparation, welcome setup, luxury linen presentation and a WhatsApp photo report.

03

Monthly Memberships

Consistent excellence over time through Silver Care, Gold Care or Black Membership for owners and managers who want ongoing upkeep without requesting each visit.

PREMIUM SERVICE

Our process,
step by step.

01

Arrival & initial inspection

Full villa review, including areas exposed to Bali’s tropical humidity.

02

Waste & linen removal

Waste and used linen cleared in preparation for the reset.

03

Bathroom sanitation

Detailed cleaning and disinfection with attention to grout and moisture-prone areas.

04

Kitchen reset

Surfaces, appliances and food-contact areas cleaned.

05

Dusting & surface care

Detailed care of surfaces, wardrobes and enclosed areas.

06

Interior window cleaning

Interior glass and windows cleaned throughout the villa.

07

Air-conditioning observation

Visual observation of relevant AC areas and accessible condensate points.

08

Fresh linen

Complete change of sheets and towels.

09

Bed styling & presentation

Bedrooms and living spaces prepared to the agreed Velarium standard.

10

Final guest-ready inspection

Final quality-control review before handover.

MONTHLY MEMBERSHIPS

Consistent excellence,
not just one perfect day.

01

Silver Care

2 Premium-standard cleaning visits per week · inspection report after each visit · dedicated WhatsApp support.

02

Gold Care

3 cleaning visits per week · everything in Silver · laundry coordination · amenities restocking · in-depth weekly inspection.

03

Black Membership

Unlimited service plan · priority booking · emergency call-out · full turnover management · regular property checks.

PRIVATE CONSULTATION & PROPERTY VISIT

Tell us how you want your property to feel.

One request. One point of contact. Consider it cared for.

START A PRIVATE CONVERSATION ↗